Privacy policy

Last updated 10 November 2026

Who I am

This website is run by Williams Consulting Ltd, company number 14602714, registered office Broomrigg, 5-7 Belle Vue Road, Poole BH14 8UE. In this policy "I" means Williams Consulting Ltd. I decide how and why your personal data is used, which makes me the controller of the data described here. You can contact me at rogerw@williamsconsulting.ltd.

What I collect, why, and on what basis

• Sample report request. Your first name, last name, work email address and company name, plus a record that you gave your consent. I use them to send you the sample report and, if you agree, to follow up with you about it. My basis is your consent, which you can withdraw at any time.
• Enquiry form. Your name, work email address and, if you choose to give them, your company, phone number, team size, main interest and message, plus a record that you agreed to this use. I use them to reply to your enquiry and discuss whether my services suit you. My basis is that you asked me to, and my legitimate interest in responding to enquiries.
• Booking a call. The details you enter when you book, such as your name, email address and any note you add. I use them to arrange and hold the call. My basis is that you asked me to, and my legitimate interest in running my business.
• Emails and messages. The content of any email or message you send me, including on LinkedIn. I use it to reply and to keep a record of our conversation. My basis is my legitimate interest in responding to enquiries and running my business.
• Business contacts. I may contact people in business about my services where I believe it is relevant to their role. My basis is my legitimate interest, and you can ask me to stop at any time.
• Technical data. Like any website, my hosting provider receives your IP address and basic browser details when you load a page. This page also loads its fonts from Google, so Google receives your IP address for that purpose.

If you later take an assessment, your responses are collected through the Extended DISC platform. I will give you a separate notice explaining that at the time.

Who I share your data with

I use these providers to run my business. They handle your data on my behalf and under their own terms:

• HubSpot, which provides the sample report request form and holds those records.
• Zoom, which provides the booking page and the calls.
• Microsoft, which provides my email.
• Netlify, which hosts this website and receives and stores messages sent through the enquiry form.
• Google, which supplies the fonts.

Some of these providers are based outside the UK. Where your data is transferred outside the UK, I rely on the safeguards those providers offer, such as approved contract terms. I do not sell your data.

How long I keep it

I keep enquiry details for up to 24 months after our last contact, unless you ask me to delete them sooner. If you become a client, I keep the records I need to deliver the work and to meet legal and accounting duties, which can be up to six years.

Cookies

This page does not set cookies of its own. The sample report form is provided by HubSpot, and its code may set cookies to make the form work and to recognise returning visitors. The booking page belongs to Zoom and has its own policy. If you would rather not accept cookies, you can block them in your browser settings, or ask for the sample report by email at the address above.

Your rights

You can ask me to give you a copy of your data, correct it, delete it, restrict how I use it, or move it to someone else. You can object to my use of your data and withdraw your consent at any time. To do any of this, email me at the address above. If you are unhappy with how I handle your data, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. I would welcome the chance to put things right first.

Changes

I may update this policy and will change the date at the top when I do.